Privacy Policy

1. Introduction

Welcome to carfykas.com ("CarFy Kas", "we", "us" or "our"). This Privacy Policy explains how we collect, use, disclose and protect personal information obtained through our website at https://carfykas.com.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree to the terms of this policy, please do not use our website.

2. Information We Collect

2.1 Information You Provide

When you make a car rental booking or send an enquiry through our website, we may collect the following information:

• Full name
• Email address
• Phone number
• Driving licence details
• Date of birth
• Pickup and return locations and dates
• Payment information (processed securely by our payment partners)

2.2 Information Collected Automatically

When you visit carfykas.com, we automatically collect certain information about your device and usage, including:

• IP address and approximate geographical location
• Browser type and version
• Pages you visit and time spent on those pages
• Referring website address
• Technical data about your device and operating system

This information is collected via cookies and similar tracking technologies, including Yandex Metrika analytics service.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfil your car rental booking
• To communicate with you about your booking, including confirmation and support
• To respond to your enquiries and customer service requests
• To improve and optimise our website and services
• To analyse usage patterns and user behaviour (via analytics tools)
• To comply with legal obligations
• To prevent fraudulent activity and ensure the security of our services

We do not sell, rent or trade your personal information to third parties for their own marketing purposes.

4. Cookies and Analytics

Our website uses cookies - small text files placed on your device to help us provide and improve our services. We use the following types of cookies:

• Essential cookies: Necessary for the website to function correctly (e.g. session management)
• Analytics cookies: Help us understand how visitors use our website. We use Yandex Metrika for this purpose, which collects anonymised usage data including page views, session duration and referring sources
• Functional cookies: Remember your preferences to improve your experience

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website. To opt out of Yandex Metrika tracking, visit the Yandex Metrika opt-out page.

5. Sharing Your Information

We may share your personal information with the following third parties where necessary to provide our services:

• Car rental suppliers: Your booking details are shared with the car rental company that fulfils your reservation in Kas or at Dalaman Airport
• Payment processors: Secure payment processing is handled by certified third-party payment service providers
• Analytics providers: Yandex Metrika receives anonymised usage data
• Legal authorities: If required by law, court order, or to protect the rights, property or safety of CarFy Kas, its users or others

All third-party partners are required to handle your data in compliance with applicable data protection laws.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Booking records are retained for a minimum of 3 years for legal and accounting purposes. Analytics data is retained according to the data retention policies of Yandex Metrika.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data where no longer required
• Objection: Object to the processing of your data for certain purposes
• Portability: Request a copy of your data in a machine-readable format

To exercise any of these rights, please contact us at book@carfykas.com. We will respond within 30 days of receiving your request.

8. Security

We implement appropriate technical and organisational security measures to protect your personal information against accidental loss, unauthorised access, alteration or disclosure. Our website uses HTTPS encryption for all data transmission. Payment information is processed by PCI DSS-compliant payment processors and is never stored on our servers.

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

9. Children's Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at book@carfykas.com.

10. Third-Party Links

Our website may contain links to third-party websites, including car rental supplier websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us:

CarFy Kas
Email: book@carfykas.com
Website: https://carfykas.com